Privacy Policy – Ongoing Friendship LLC

Introduction

Ongoing Friendship LLC is committed to protecting the privacy, security, and personal information of all visitors, donors, volunteers, and supporters who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a donation, contact us, or engage with our programs.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website.

Information We Collect

We collect personal information only when it is necessary to provide our services or when you voluntarily provide it. The types of information we may collect include:

Personal identification information such as your full name
Contact information including email address, phone number, and mailing address
Donation and transaction information including donation amounts and dates
Payment information required to process donations, handled securely by third-party payment processors
Information provided through contact forms, volunteer applications, adoption inquiries, or email communications
Technical data such as IP address, browser type, device information, and website usage data

We do not knowingly collect personal information from children under the age of 13.

How We Use Your Information

Ongoing Friendship LLC uses personal information for legitimate organizational purposes, including:

Processing and acknowledging donations
Providing donation receipts and confirmations
Responding to inquiries, messages, and support requests
Managing volunteer and adoption applications
Sending updates, newsletters, and important communications related to our mission
Improving website functionality and user experience
Ensuring legal and regulatory compliance
Preventing fraud and maintaining website security

We do not use personal information for purposes unrelated to our mission.

Legal Basis for Processing Information

We process personal data based on one or more of the following legal grounds:

Your consent when you voluntarily provide information
The necessity of processing to fulfill a service or request
Compliance with legal obligations
Legitimate interests related to operating and improving our organization

You may withdraw consent at any time by contacting us.

Sharing of Personal Information

Ongoing Friendship LLC does not sell, rent, or trade your personal information. We may share information only under limited circumstances, including:

With trusted service providers such as payment processors and website service providers who assist in operating our website
When required by law or legal process
To protect the rights, safety, or property of Ongoing Friendship LLC, our staff, volunteers, or animals

All third-party service providers are required to handle your information securely and in compliance with applicable privacy laws.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure encryption of sensitive data
Restricted access to personal information
Use of secure servers and trusted service providers
Regular monitoring and maintenance of website security

While no system can guarantee complete security, we strive to use commercially acceptable means to protect your information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Retention periods vary depending on the type of information collected.

When personal data is no longer needed, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal data
The right to restrict or object to certain types of data processing
The right to withdraw consent at any time

Requests related to your privacy rights can be submitted by contacting us using the information below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze website traffic. Cookies help us understand how visitors interact with our website and allow us to improve user experience. You can manage cookie preferences through your browser settings.

For more details, please review our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. Ongoing Friendship LLC is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

International Data Transfers

If you are accessing our website from outside the United States, your information may be transferred to and processed in the United States. We take reasonable steps to ensure that personal data is protected in accordance with this Privacy Policy and applicable data protection laws.

Updates to This Privacy Policy

Ongoing Friendship LLC may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or website functionality. Updates will be posted on this page with the revised date.

We encourage visitors to review this Privacy Policy periodically to stay informed.

Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact:

Ongoing Friendship LLC
4217 Louisiana Blvd NE, Num 1209
Albuquerque, NM 87109
Phone: +1 307-400-2850
Email: support@helpcatsnow.org